Privacy Policy
PRIVACY POLICY – A FANTASTIC FIND
A Fantastic Find respect the privacy rights of our online visitors and we understand the importance of
protecting private and personal information collected. Our privacy policy advises how we collect, store
and use the information taken from you. For the purpose of the EU Regulation – the General Data
Protection Regulation (“GDPR”), the data controller is A Fantastic Find, located at West Lodge,
Harwood Hall Lane, Essex, RM142YG.
DATA COLLECTED
We may collect the following data, which includes personal data, from you, including contact
information such as email addresses, phone numbers and shoe sizing: in each case, in accordance with
this privacy policy.
HOW WE COLLECT DATA
A Fantastic Find collect date by information given to us by yourself, as well as collecting data
automatically.
DATA THAT IS GIVEN TO US BY YOU
A Fantastic Find will collect data in a number of ways.
a. When you contact us through the website, by telephone, post, email of through any other means;
b. When you register with us and set up an account to receive our product / services;
c. When you enter a competition or promotion through a social media channel;
d. When you make payment to us, through this website or otherwise;
e. When you elect to receive marketing communication from us;
f. When you use our services;
In each case, in accordance with this privacy policy.
DATA THAT IS COLLECTED AUTOMATICALLY
A Fantastic Find will collect data in a number of ways, for example we automatically collect some
information from your visit to the website. The information helps us to make improvements to the
website content and navigation, and includes your IP address, the date, time and frequency with which
you access the website and the way you use and interact with its content.
USE OF OUR DATA
Any or all of the above data may be required by us from time to time in order to provide you with the
best possible service and experience when using our website, specifically, data may be used by us for
reasons which include:
a. Internal record keeping
b. Transmission by email of marketing material that may be of interest to you:
c. Contact for market research purposes which may be done using email, telephone, or mail.
Such information may be used to customise or update the website.
In each case, in accordance with this privacy policy.
We may use your data for the above purposes if we deem it necessary to do so for our legitimate
interests. If you are not satisfied with this, you have the right to object in certain circumstances (see
the section ‘your rights’ below)
For the delivery of direct marketing to you via email, we will need your consent, via op in or op out
For other types of e-marketing, we are required to obtain your explicit consent; that isyou need to
take positive and affirmative action when consenting by, for example , checking a tick box that we will
provide.
If you are not happy about approach to marketing, you have the right to withdraw consent at ant
time. To find out how to withdraw your consent, see the section “your rights below”.
When you register with us and set up an account to receive our services, the legal basis for this
processing is the performance of a contract between you and us and / or taking steps, at your request,
to enter into such a contract.
KEEPING YOUR DATA SECURE
We will use technical and organisational measures to safeguard your data, for example, access to your
account is controlled by a password and a username that is unique to you. We also store your data on
secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If
you suspect any misuse or loss of unauthorised access to your data, please let us know immediately
by contacting us at: admin@afantasticfind.co.uk.
If you want detailed information from Get Safe Online, on how to protect your information and your
computers and devices against fraud, identify theft, viruses and many other online problems, please
visit www.getsafeonline.org. Get safe online is supported by HM Government and leading businesses.
DATA RETENTION
Unless a longer retention period is required or permitted by law, we will only hld your data on our
system for the period necessary to fulfil the purposes outlined in this privacy policy or until you
request that the data be deleted. Even if we delete your data, it may still persist on backup or archival
media for legal, tax or regulatory purposes.
INFORMATION YOU GIVE US
You may give us information about yourself while filling in forms on the website, via phone, e-mail,
online chat, face-to-face meetings, customer surveys or otherwise. This includes information you
provide when you register to use the website, subscribe to our service, make a purchase through the
website, and/or when you report a problem with the website. The information you give us may include
your contact details and information to confirm your identity, such as name, address, date of birth,
email address and phone number. Financial information, such as debit card and banking details,
information on transactions carried out using our website, or any permissions that you give to us to
process your personal data,
COOKIES
Our website uses cookies, which allows us to distinguish you from other users of our website. This
enables us to provide a good shopping experience when you browse our website. It also allows us to
improve our site. By continuing to browse the site, you are agreeing to our use of cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your
computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
HOW YOUR INFORMATION MAY BE USED
A fantastic find may use your personal information for the likes of future marketing, making and
receiving payments and managing your account. Your personal info may also be checked with credit
agencies to prevent fraud and when legally necessary, we may disclose your info to a relevant
regulatory body. We may also use your information to send you future marketing updates either by
email,mobile or social media means, if you agree to this..
We do gather information about statistics and site traffic; however your personal details will never be
passed on to a third party. You are able to choose to opt out of receiving marketing emails and/or
sms from A Fantastic Find at any point.
YOUR RIGHTS
As a data subject, you have various rights to protect your data, which are:
Right to access – You have the right to request copies of the information we hold about you at any
time, or that we modify update or delete such information. If we provide you with the access of the
information we hold about you, we will not charge for this, unless your request is “manifestly
unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we
refuse your request, we will tell you the reason why.
Right to correct – The right to have your data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your data from our systems.
Right to restrict our use of your data – the right to “block” us from using your data or limit the way in
which we can use it.
Right to data portability – the right to request that we move, copy or transfer your data.
Right to object – the right to object to our use of your data including where we use it for our
legitimate interests.
You can exercise such rights by contacting us at admin@afantasticfind.co.uk
CHANGES TO THIS PRIVACY POLICY
A Fantastic Find reserve the right to change this privacy policy as we deem necessary from time to
time or as may be required by law. Any changes will be immediately posted on the website and you
are deemed to have accepted the terms of the privacy policy on your first use of the website following
the alterations.
GENERAL
You may not transfer any of your rights under this privacy policy to any other person. We may transfer
our rights under this privacy policy where we reasonably believe your rights will not be affected. This
agreement will be governed by and interpreted according to the law of England and Wales, All
disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and
Welsh courts.
DO YOU HAVE A QUESTIONS OR WISH TO FILE A COMPLAINT?
If you have any queries or wish to make a complaint, please contact us at: admin@afantasticfind.co.uk.
